Work offline and sync

Job sites don't always have signal, so the app keeps working offline and syncs when you're back online.

What works offline

• Capturing photos and videos.
• Recording measurements from a connected instrument.
• Filling checklists — your answers save as a draft on the device.
• Viewing data that already synced to your phone.

What needs a connection

• Submitting a checklist (drafts wait until you reconnect).
• Generating or sharing a report PDF.
• Managing team members.

How syncing works

Sync runs automatically when you reconnect. To refresh right away — like Instagram — open Dashboard (or another list screen) and pull down from the top until the refresh indicator appears, then release.

That pull-to-refresh pushes local changes and pulls the latest from the cloud when you have a connection. If you're offline, you'll see that the update couldn't run until you're back online.

If you see Some of your local changes were removed because they could not be synced to the cloud, a change couldn't be saved to the server. Re-enter it while online.

If photos or videos aren't showing up in the cloud, see Photos aren't uploading.